Technical Support

As the home of LDMS, Frontier Science is committed to providing the fastest and most effective support possible.

Troubleshooting

A dedicated team of user support specialists is available by telephone or email to answer your questions about using LDMS, diagnosing problems, and helping your laboratory get the most out of the software.

Access Management

Contact our User Support team for assistance in creating new accounts, resetting passwords, or restricting or removing access to LDMS.

Database Configuration

Get assistance to set up new data collection templates, add specimen type codes, configure your storage module, or create a new project.

Competitive Pricing & Ongoing Support

LDMS is competitively priced compared to similar systems, making it ideal for all research-focused laboratories. Special pricing is also available to laboratories performing not-for-profit research. 

Our Team

With deep expertise and commitment to quality, our LDMS team is dedicated to providing the highest quality services individually tailored to meet your laboratory’s needs.

Howard Gutzman

Howard has worked with Frontier Science since 2005. He is responsible for managing LDMS development and maintenance, as well as managing user support and training efforts. Howard works closely with project leadership, and services as the PI for many projects that use LDMS.

Alex Benns

Alex has worked for Frontier Science since 2010 as a Laboratory Data Manager, LDMS Trainer, and LDMS Project Coordinator. He assists with management and overall development of LDMS and related projects.

Brian Muhs

Brian has been with Frontier Science since 2009. As Director of User Support, he oversees support operations and collaborates directly with the LDMS team to provide in-depth, specialized assistance.

User Support Staff

Angelica Broniszewski

User Support Specialist

James Chambers

User Support Specialist

Sean Curry

User Support Specialist

Justin King

User Support Specialist

Gabrielle Perri

User Support Specialist

Maurice Tripp

User Support Specialist

Our Mission

To Collaborate with investigators and sponsors to conduct scientifically meaningful high-quality clinical trials, while advancing the application of statistical science and practice and data management techniques in science, health care and education

Head Office

info@frontierscience.org
Phone: (716) 834-0900
Fax: (716) 834-8422
4033 Maple Road Amherst, NY 14226

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