Getting help

HAWS User Support is available 24 hours per day, 7 days per week. HAWS User Support can answer questions about using HAWS and, if needed, connect remotely to your computer to assist with technical issues. Additionally, a link to the user manual can be accessed from the Help menu.

HAWS User Support by telephone
+1 716 834 0900 extension 7311
HAWS User Support by email
haws@fstrf.org

More information and support resources are available on the LDMS website.