Removing a received shipment

About this task

If a shipping file was received and loaded into LDMS in error, it may need to be removed. Because multiple laboratories may be affected and the quality of specimen data affected, the ability to unload a shipping file that was received requires you to contact LDMS User Support.

Procedure

  1. Contact LDMS User Support.
    This should be done first because if your session is idle for too long and you are logged out, a new challenge code will be generated.
  2. In the menu bar, click Shipping > Shipment History.
  3. On the View button to the right of the shipment, click the arrow and select Unimport.
  4. Provide LDMS User Support with the Challenge Code.
  5. In the Response Code box, enter the code provided LDMS User Support.
  6. Click Unimport.