Support Services

Hours: 24 hours
Phone: (716) 834-0900 x7311
Email: ldmshelp@frontierscience.org

Not just software.

Licenses for LDMS software does not just include access to the application. You also get

24/7 in-house user support by phone or email
Live web-based trainings
Software upgrades
Access to documentation and videos

Frontier Science works with laboratories from all around the world, with people from many different projects and backgrounds. All users can get on-demand one-on-one support, including remote assistance with tasks like installing or recovering a backup.

There are no additional costs for support or web-based training. Trainings are often arranged at the need and request of individual laboratories. If additional training is needed, laboratories can come to Frontier Science or we can send a trainer to you.